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Freelancing - Projects · KPS Dortmund, KPS München · Hybrid

Freelance CX Solution Architect – Loyalty / API Integration (m/f/d)

For a CX and loyalty project within an international retail environment, we are looking for an experienced Solution Architect (m/f/d).

Project details

  • Start: 1 September 2026

  • Workload:2.5–5 days per week

  • Duration: Initially until the end of March 2027, with an extension beyond go-live planned

  • Location: Mainly remote

  • Onsite: One-day workshop in Hamburg

  • Project language: English

  • Region: Europe, with availability during European business hours

Responsibilities

  • Define the technical target architecture for the CX and loyalty solution

  • Review existing API documentation and system landscapes

  • Define the required APIs, integrations and data flows

  • Conduct customer workshops to clarify technical requirements and required data

  • Coordinate with business stakeholders and development teams

  • Optional: Support the technical implementation of integrations

Requirements

  • Experience as a Solution Architect within CX, loyalty, CRM or e-commerce

  • Strong understanding of APIs and integration architectures

  • Experience defining target architectures and technical solution designs

  • Experience conducting customer workshops

  • Fluent English


Department
Freelancing - Projects
Locations
KPS Dortmund, KPS München
Remote status
Hybrid
Picture of Surean Jegatheesan
Contact Surean Jegatheesan Talent Acquisition Professional, International – Corporate Functions
Freelancing - Projects · KPS Dortmund, KPS München · Hybrid

Freelance CX Solution Architect – Loyalty / API Integration (m/f/d)

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